GROUTGLEAM PRIVACY POLICY
This Privacy Policy governs the manner in which GroutGleam collects, uses, maintains and discloses information collected when you access or use our website, services, or just interact with us. We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy. If you believe that this site is not following its stated privacy policy, you should contact us via email at info@groutgleam.com.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, register on our website, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address, contact number, postcode, and other contact, identifying or qualifying information you choose to provide.
Information We Collect Automatically When You Use the Services:
When you access or use our services, we automatically collect information about you, including:
Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services.
Device Information: We collect information about the computer you use to access our services, including the hardware model, and operating system and version.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
For more details about how we collect information, including details about cookies and how to disable them, please see “Your Information Choices” below.
In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.
USE OF INFORMATION
We may share personal information about you as follows:
With third party vendors and other service providers who need access to your information to carry out work on our behalf;
If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
To enforce applicable user agreements or policies, including our Terms of Service; and to protect us, our users or the public from harm or illegal activities;
In connection with any merger, sale of GroutGleam assets, financing or acquisition of all or a portion of our business to another company; and
If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or anonymized information that does not directly identify you.
THIRD PARTY ANALYTICS
We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and third parties to, among other things, analyse and track data, determine the popularity of certain content and other websites and better understand your online activity. Our privacy policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.
SECURITY
The security and confidentiality of your Personal Information is important to us. We have implemented technical, administrative, and physical security measures to protect your Personal Information from unauthorized access or disclosure and improper use.
YOUR INFORMATION CHOICES
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
Promotional Communications
You may opt out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
CHANGES TO THIS PRIVACY POLICY
GroutGleam has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our website, revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms and conditions. If you do not agree to this policy, please do not use our website. Your continued use of the service following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACT US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Grovewood Ventures Ltd t/as GroutGleam
Unit A
82 James Carter Road
Mildenhall
IP28 7DE
Email: info@groutgleam.co.uk
Last Updated: 10 March, 2023